| Single User | 1 Computer | $500 |
| Network User | 2 Station License | $500 |
| 5 Station License | $750 | |
| 10 Station License | $1,000 | |
| 15 Station License | $1,250 |
The software is installed at no cost to the customer via the internet. RIS will assist with the installation. After the installation, instructions and assistance on using the program, importing data, etc. is considered training.
* Single computer systems include 2 hours free training.
Commencing with the first anniversary of your use of the RIS program, there will be a required annual fee as listed below. The annual fee includes all upgrades to the program and complimentary technical support as defined below.
| Single User | 1 Computer | $300 |
| Network User | 2 Station License | $500 |
| 5 Station License | $750 | |
| 10 Station License | $1,000 | |
| 15 Station License | $1,250 |
RIS charges for training on an hourly basis at competitive rates.
Complimentary technical support. RIS will provide complimentary (no charge) technical support for any errors in the RIS software program. Customer should contact RIS with a description of the error and must print out the error report which appears on the screen. Customer will not be charged for correcting any errors in the RIS program. The following problems are not errors in the RIS program and customer will be charged for support for these items:
Paid technical support. Customer has the option to pay on an occurrence basis or to prepay for support by prepaid plan. Prepaid plans are more cost-effective and continue until all time is used up. RIS customer support is available to assist the customer in using the RIS program and to assist in fixing any problems with the RIS data. RIS does not fix the customer’s hardware, the windows operating system, or viruses. Customer should contact a local computer expert or local store for such services.
| Plan Description | Cost | Payment |
| No Plan | $50.00 minimum charge for a 15-minute call. Each additional minute is $3.35 per minute. | Pay by credit card at time of support. |
| 1 hour prepaid plan | $175.00 | Prepay. RIS will track time and deduct from time remaining in the “time bank” |
| 2 hour prepaid plan | $300.00 | Prepay. RIS will track time and deduct from time remaining in the “time bank” |
| 5 hour prepaid plan | $650.00 | Prepay. RIS will track time and deduct from time remaining in the “time bank” |